Terms and Conditions

TERMS AND CONDITIONS OF THE tshirtland.eu ONLINE STORE

1. SUBJECT MATTER

Art. 1. These General Terms and Conditions are intended to regulate the relations between , UIC , with registered office and address of management: Varna 2600, hereinafter referred to as the SUPPLIER, and the clients, hereinafter referred to as the USERS, of the tshirtland e-commerce platform, hereinafter referred to as "tshirtland.eu".

II. SUPPLIER DETAILS

Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

1. Name of the Supplier: "“
2. Registered office and address of management: Varna 2600
3. Address for exercising the activity and address for submitting complaints by consumers: Varna 2600
4. Correspondence data: tshirtlandstore@gmail.com, phone 359896794717
5. Entry in public registers: UIC
6. Supervisory bodies:

(1) Commission for Personal Data Protection

Address: Sofia, "Prof. Tsvetan Lazarov" Str. No. 2,

tel.: (02) 940 20 46

fax: (02) 940 36 40

Email: kzld@government.bg, kzld@cpdp.bg

Website: www.cpdp.bg

 

(2) Consumer Protection Commission

Address: 1000 Sofia, "Slaveykov" Square No. 4A, floors 3, 4 and 6,

tel.: 02 / 980 25 24

fax: 02 / 988 42 18

hotline: 0700 111 22

Website: www.kzp.bg

1. Registration under the Value Added Tax Act

III. PLATFORM CHARACTERISTICS

Art. 3. tshirtland is an e-commerce platform, accessible at tshirtland.eu, through which Users can enter into contracts for the sale and delivery of goods offered by the Supplier on the platform, including the following:

1. To register and create a profile to browse the Supplier's online store and use additional information services;
2. To view goods, their characteristics, prices and delivery conditions;
3. To enter into contracts with the Supplier for the sale and delivery of goods offered on the tshirtland.eu platform;
4. To make all payments related to the concluded contracts through the tshirtland.eu platform's electronic payment methods.
5. To receive information about new goods offered by the Supplier on the tshirtland.eu platform;
6. To make electronic statements regarding the conclusion or execution of contracts with the Supplier on the tshirtland.eu platform through the interface of the tshirtland.eu website, accessible online;
7. To be informed about their rights under the law, primarily through the interface of the tshirtland.eu platform online;
8. To exercise their right of withdrawal, where applicable, under the Consumer Protection Act.

Art. 4. The Supplier on the tshirtland.eu platform organizes the delivery of goods and guarantees the Users' rights provided by law, within the bounds of good faith, established practices, consumer or commercial law criteria and conditions.

Art. 5. (1) Users enter into a contract for the sale of goods with the Supplier on the tshirtland.eu platform, at tshirtland.eu. The contract is concluded in Bulgarian and is stored in the Supplier's database on the platform.

(2) Under the contract for the sale of goods concluded with the Users, the Supplier on the tshirtland.eu platform undertakes to organize the delivery and transfer of ownership to the User of the goods specified by them through the platform interface. Users have the right to correct errors in entering information no later than sending the statement for concluding the contract to the Supplier on the tshirtland.eu platform.

(3) Users pay the Supplier of the tshirtland.eu platform a fee for the delivered goods in accordance with the terms defined on the tshirtland.eu platform and these general terms and conditions. The fee is equal to the price announced on the tshirtland.eu platform.

Art. 6. (1) The User and the Supplier on the tshirtland.eu platform agree that all statements between them regarding the conclusion and execution of the sales contract can be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.

(2) It is assumed that the electronic statements made by the Users on the website are made by the persons indicated in the data provided by the User during registration, if the User has entered the corresponding username and password.

1. REGISTRATION FOR USING tshirtland.eu

Art. 7. (1) To use tshirtland.eu for concluding contracts for the sale of goods, the User must enter a chosen username and password for remote access or identify themselves through their Facebook or Google profile, by which they are considered to have accepted these general terms and conditions.

(2) The username and password for remote access are determined by the User through online registration on the Supplier's website on the tshirtland.eu platform, according to the procedure specified therein. Users have the opportunity to place orders for goods and a profile from the social networks Facebook and Google.

(3) By filling in their data in the shopping cart and clicking the "Order" button, the User declares that they are familiar with these general terms and conditions, agree with their content, and unconditionally undertake to comply with them.

(4) The Supplier confirms the order placed by the User by email. A User account is created, and contractual relations arise between them and the Supplier.

(5) When registering or placing an order, the User undertakes to provide true and up-to-date data. The User undertakes to update the data specified in their registration or order in a timely manner in case of any change.

1. TECHNICAL STEPS FOR CONCLUDING A SALES CONTRACT

Art. 8. (1) Users primarily use the interface of the Supplier's page on the tshirtland.eu platform to conclude contracts for the sale of goods offered by the suppliers on the tshirtland.eu platform.

(2) In cases of ordering goods without registration by the User, the latter accepts these general terms and conditions at the time of delivery. It is considered that the User has accepted these general terms and conditions by accepting the delivery of the goods.

Art. 9. Users conclude the contract for the sale of goods on the tshirtland.eu platform according to the following procedure:

(1) Logging into the order system on the tshirtland.eu platform.

(2) Selecting one or more of the goods offered by the Supplier on the tshirtland.eu platform and adding them to a list of goods for purchase.

(3) Providing the necessary data for identifying the User as a party to the contract.

(4) Providing data for delivery;

(5) Choosing the method and time of payment of the price.

(6) Confirmation of the order;

1. CONTRACT CONTENT

Art. 10. (1) The Supplier and the Users conclude separate contracts for the sale of goods requested by the Users, regardless of whether they are selected with a single electronic statement and from a single list of goods for purchase.

(2) The Supplier may organize together and simultaneously the delivery of goods ordered under separate sales contracts.

(3) The Users' rights regarding the delivered goods are exercised separately for each sales contract. The exercise of rights regarding a delivered good does not affect and has no effect on the sales contracts for other goods. In case the User has the quality of a consumer within the meaning of the Consumer Protection Act, the exercise of the right of withdrawal from the sales contract for a specific good does not affect the sales contracts for other goods delivered to the consumer.

Art. 11. When exercising the rights under the sales contract, the User is obliged to precisely and unambiguously indicate the contract and the good to which the rights are being exercised.

Art. 12. The User may pay the price for the individual sales contracts at once when placing the order for the goods or upon their delivery.

VII. SPECIAL CLAUSES APPLICABLE TO PERSONS WHO ARE CONSUMERS WITHIN THE MEANING OF THE CONSUMER PROTECTION ACT

Art. 13. The rules of this Section VII of these General Terms and Conditions apply only to Users for whom, based on the data provided for concluding the sales contract or during registration on tshirtland.eu, it can be concluded that they are Consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011.

Art. 14. (1) The main characteristics of the goods offered by the Supplier on the tshirtland.eu platform are defined in the profile of each good on the tshirtland.eu platform.

(2) The price of the goods, including all taxes and fees, is determined by the Supplier on the tshirtland.eu platform in the profile of each good on the tshirtland.eu platform.

(3) The cost of postal or transport expenses, not included in the price of the goods, is determined by the Supplier on the tshirtland.eu platform and is provided as information to the Users when selecting the goods for concluding the sales contract;

(4) The methods of payment, delivery and execution of the contract are defined in these general terms and conditions and the information provided to the User through the mechanisms on the tshirtland.eu platform.

(5) The information provided to Users under this article is current at the time of its visualization on the tshirtland.eu platform before the conclusion of the sales contract.

(6) Users agree that all information required by the Consumer Protection Act can be provided through the interface of the tshirtland.eu platform or by email.

Art. 15. (1) The consumer agrees that the suppliers on the tshirtland.eu platform have the right to accept advance payment for the contracts concluded with the Consumer for the sale of goods and their delivery.

(2) The consumer independently chooses whether to pay the Supplier on the tshirtland.eu platform the price for the delivery of the goods before or at the moment of their delivery.

(3) In case the value of the consumer's order is equal to or exceeds BGN 15,000, payment is made only by bank transfer or deposit into the Supplier's payment account.

Art. 16. (1) The consumer has the right, without owing compensation or penalty and without stating a reason, to withdraw from the concluded contract within 14 days, starting from the date of acceptance of the goods by the Supplier, using the unified withdrawal form available on the Supplier's website on the tshirtland.eu platform at Exercise your rights! and in Appendix No. 1 to these general terms and conditions. Information on exercising the right of withdrawal is available at Exercise your rights! and in Appendix No. 2 to these general terms and conditions.

(2) The right of withdrawal under par. 1 does not apply in the following cases:

1. for the supply of goods made to the consumer's specifications or clearly personalized;
2. for the supply of goods which are liable to deteriorate or expire rapidly;
3. for the supply of sealed goods which were unsealed after delivery and thus are not suitable for return due to health protection or hygiene reasons;
4. for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
5. for the supply of sealed audio or video recordings or sealed computer software which were unsealed after delivery, including activation codes for software licenses, software features, or virtual payment instruments.
6. for the supply of newspapers, periodicals or magazines with the exception of subscription contracts for the supply of such publications;

(3) When the supplier on the tshirtland.eu platform has not fulfilled its obligations to provide information, defined in the Consumer Protection Act, the Consumer has the right to withdraw from the concluded contract within a period of up to one year and 14 days, starting from the date of receipt of the goods. When the information is provided to the consumer within the withdrawal period, the same begins to run from the date of its provision. The consumer has the right to make the statement of withdrawal under this article directly to the Supplier through the unified withdrawal form available on the Supplier's website on the tshirtland.eu platform at Appendix No. 1 to these general terms and conditions.

(4) When the Consumer has exercised their right of withdrawal from a distance contract or off-premises contract, the Supplier shall refund all sums received from the consumer, including delivery costs, without undue delay and no later than 14 days from the date on which they were informed of the consumer's decision to withdraw from the contract. The Supplier shall refund the received sums using the same payment method used by the consumer in the initial transaction, unless the consumer has explicitly agreed to the use of another payment method and provided that this does not involve costs for the consumer.

(5) When exercising the right of withdrawal, the costs of returning the delivered goods are deducted from the amounts to be refunded under para. 4, except in cases where the consumer organizes the return of the goods independently and at their own expense. The Supplier is not obliged to refund additional costs for the delivery of the goods when the consumer has explicitly chosen a method of delivery of the goods other than the cheapest standard delivery type offered by the Supplier.

(6) The consumer undertakes to store the goods received from the Supplier on the platform and to ensure the preservation of their quality and safety during the period under para. 1.

(7) The consumer may exercise their right of withdrawal from the contract with the Supplier by sending a written statement to the Supplier using the standard withdrawal form, available at GENERAL TERMS AND CONDITIONS on the tshirtland.eu platform and in Appendix No. 1 to these general terms and conditions.

(8) When the supplier on the tshirtland.eu platform has not offered to collect the goods themselves, they may withhold payment of the consumer's sums until they have received the goods back or until the consumer has supplied evidence of having sent back the goods, whichever is the earliest.

(10) Notwithstanding the above hypotheses, the User undertakes to return the goods in a commercial condition that allows for their subsequent sale, unless unpacking the goods leads to an obvious breach of their commercial condition, such as but not limited to a destructible box, hermetic packaging, and other similar cases. In case of damaged commercial condition of the goods, the Supplier has the right, at its discretion, to refuse to accept withdrawal from the contract or to charge the User for restoration of the goods to a commercial condition.

(11) In case of exercising the right of withdrawal under this article, it is considered that the User has also exercised the right of withdrawal with respect to the bonus content belonging to the good.

Art. 17. (1) The delivery period for the goods is determined for each good individually upon conclusion of the contract with the consumer through the Supplier's website on the tshirtland.eu platform.

(2) In case the Consumer and the Supplier on the tshirtland.eu platform have not specified a delivery period, the delivery period for the goods is 30 calendar days, counting from the day following the sending of the consumer's order to the Supplier through the Supplier's website on the tshirtland.eu platform.

(3) If the Supplier on the tshirtland.eu platform cannot fulfill the contract because they do not have the ordered goods, they are obliged to inform the Consumer about this and refund the amounts paid by them.

Art. 18. The Provider on the tshirtland.eu platform undertakes to comply with all requirements established in Bulgarian legislation regarding the labeling, advertising, and sale of food supplements.

VIII. PERFORMANCE OF THE AGREEMENT

Art. 19. (1) The Provider on the tshirtland.eu platform may arrange for the delivery and handover of the goods to the User by a respective courier within the period specified upon the conclusion of the agreement.

(2) If the period under par. 1 is not explicitly agreed upon by the parties when concluding the agreement, the Provider shall arrange for the delivery and handover within a reasonable period.

Art. 20. (1) The User must inspect the goods at the moment of delivery and handover and, if they do not meet the requirements, immediately notify the Provider on the tshirtland.eu platform.

(2) If the User does not notify the Provider on the tshirtland.eu platform according to par. 1, the goods shall be deemed approved as conforming to the requirements, except for hidden defects.

Art. 21. The Provider on the tshirtland.eu platform is not obliged to provide the necessary service for the goods.

Art. 22. For cases not regulated in this section, the rules of commercial sale, defined in the Commercial Law and the Consumer Protection Law, shall apply.

1. PROTECTION OF PERSONAL DATA

Art. 23. (1) The collection, storage, and processing of personal data are carried out in accordance with the Privacy Policy, which you can access here Privacy Policy.

(2) The personal data entered by the Users are subject to protection under the Personal Data Protection Act and General Regulation 2016/679, and the Provider processes them for the purposes and within the terms provided in the Privacy Policy.

(3) With the User's consent to the Privacy Policy, the User explicitly confirms that they agree to the Provider storing information or accessing information stored on the User's end device for the purposes and periods exhaustively provided therein. The User agrees that the Provider may store information or access information stored on the User's end device on other grounds specified in the Privacy Policy.

(4) The User or Consumer agrees that the Provider of the tshirtland.eu platform has the right to send electronic messages to the User or Consumer at any time, including newsletters or offers for the purchase of goods, as long as the User or Consumer is registered in the Provider's online store on the tshirtland.eu platform.

(5) The User or Consumer agrees that the Provider of the tshirtland.eu platform has the right to collect, store, and process data on the behavior of the User or Consumer when using the Provider's online store on the tshirtland.eu platform. The User has the right to object to the storage or access to the information under paragraph 3 in the ways provided in the Privacy Policy.

Art. 24. (1) At any time, the Provider on the tshirtland.eu platform has the right to require the User to identify themselves and to verify the authenticity of any of the circumstances and personal data declared during registration.

(2) If, for any reason, the User has forgotten or lost their username and password, the Provider of the tshirtland.eu platform has the right to apply the declared "Procedure for Lost or Forgotten Usernames and Passwords," available at: tshirtland.eu

1. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS

Art. 25. (1) These general terms and conditions may be amended by the Provider of the tshirtland.eu platform, for which the latter will notify all registered Users in an appropriate manner.

(2) The Provider on the tshirtland.eu platform and the User agree that any addition and amendment to these general terms and conditions will be effective for the User in one of the following cases:

A) after explicit notification by the Provider on the tshirtland.eu platform and if the User does not declare within the provided 14-day period that they reject them; or

B) after their publication on the Provider's website on the tshirtland.eu platform and if the User does not declare within 14 days of their publication that they reject them;

C) with explicit acceptance by the User through their profile on the Provider's website on the tshirtland.eu platform.

(3) The User agrees that all statements of the Provider on the tshirtland.eu platform, in connection with the amendment of these general terms and conditions, will be sent to the email address specified by the User during registration. The User agrees that emails sent according to this article do not need to be signed with an electronic signature to be effective for them.

Art. 26. The Provider publishes these general terms and conditions at {terms_rul} along with all additions and amendments thereto.

1. TERMINATION

Art. 27. These general terms and conditions and the User's agreement with the Provider on the tshirtland.eu platform are terminated in the following cases:

• upon termination and declaration of liquidation or insolvency of one of the parties to the agreement;
• by mutual agreement of the parties in writing;
• due to objective impossibility of any of the parties to the agreement to fulfill their obligations;
• upon seizure or sealing of equipment by state authorities;
• in case of deletion of the User's registration on the tshirtland.eu platform. In this case, concluded but unfulfilled purchase and sale agreements remain in force and are subject to performance;

Art. 28. The Provider has the right, at its discretion, without notice and without owing compensation, to unilaterally terminate the agreement if it determines that the User is using the tshirtland.eu platform in violation of these general terms and conditions, the legislation of the Republic of Bulgaria, generally accepted moral norms, or generally accepted rules and practices in e-commerce.

XII. LIABILITY

Art. 29. The User undertakes to indemnify and hold harmless the providers on the tshirtland.eu platform and the Provider against lawsuits and other claims from third parties (whether justified or not), for all damages and expenses (including attorney's fees and court costs) arising from or in connection with (1) non-fulfillment of any of the obligations under this agreement, (2) violation of copyright, producer's rights, broadcasting rights or other intellectual or industrial property rights, (3) unlawful transfer to other persons of the rights granted to the User, for the term and under the conditions of the agreement, and (4) false declaration of the existence or absence of consumer quality within the meaning of the Consumer Protection Act.

Art. 30. The Provider is not liable in case of force majeure, unforeseen events, internet problems, technical or other objective reasons, including orders from competent state authorities.

Art. 31. (1) The Provider is not liable for damages caused by the User to third parties.

(2) The Provider is not liable for pecuniary or non-pecuniary damages, expressed as lost profits or suffered damages, caused to the User during the process of using or not using tshirtland.eu and concluding purchase and sale agreements with the Provider.

(3) The Provider is not liable for the period during which the platform was unavailable due to force majeure.

(4) The Provider is not liable for damages from comments, opinions, and publications under products, news, and articles on the tshirtland.eu platform.

Art. 32. (1) The Provider is not liable in case of overcoming security measures of the technical equipment, resulting in loss of information, dissemination of information, access to information, restriction of access to information, and other similar consequences.

(2) The Provider is not liable in case of concluding a purchase and sale agreement, granting access to information, loss or change of data resulting from false legitimation of a third party impersonating the User, if circumstances suggest that this person is the User.

XIII. OTHER TERMS

Art. 33. (1) The User and the Provider on the tshirtland.eu platform undertake to mutually protect their rights and legal interests, as well as to safeguard their trade secrets that became known to them during the performance of the agreement and these general terms and conditions.

(2) The User and the Provider undertake, during and after the expiration of the agreement period, not to make public any written or oral correspondence conducted between them. Publication of correspondence in print and electronic media, internet forums, personal or public websites, etc., may be considered making it public.

Art. 34. In case of conflict between these general terms and conditions and arrangements in a special agreement between the Provider on the tshirtland.eu platform and the User, the clauses of the special agreement shall prevail.

Art. 35. The eventual invalidity of any of the provisions of these general terms and conditions shall not lead to the invalidity of the entire agreement.

Art. 36. For matters not regulated in this agreement, related to its execution and interpretation, the laws of the Republic of Bulgaria shall apply.

Art. 37. These general terms and conditions come into force for all Users of tshirtland.eu.

Appendix № 1 - Standard form for exercising the right of withdrawal from the contract

 

 

Appendix № 2 - Information regarding exercising the right of withdrawal from the contract

Information regarding exercising the right of withdrawal from the contract

Standard instructions for withdrawal:

1. Right of withdrawal from a distance or off-premises contract.
2. You have the right to withdraw from this contract without giving any reason within 14 days.
3. The withdrawal period is 14 days from the day on which you or a third party, other than the carrier and indicated by you, acquires physical possession of the goods.
4. To exercise your right of withdrawal, you must inform us using the contact details provided on tshirtland.eu of your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
5. You may use the attached standard withdrawal form, but it is not obligatory. You can also electronically fill in and submit the standard withdrawal form or any other unequivocal statement of withdrawal on our website tshirtland.eu. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
6. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

1. Effects of withdrawal.
2. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using a bank account specified by you; in any event, you will not incur any fees as a result of such reimbursement.
3. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
4. You will have to bear the direct cost of returning the goods. The costs are not expected to exceed approximately the delivery cost or the standard courier service.
5. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

For additional consumer information, please refer to tshirtland.eu